Career Pathways: Customer Service Representative
Course Information
Location: Online
Start Date: 9/6/2022
Enrollment opens: 9/6/2022
Categories
Career Pathways: Customer Service Representative
Synopsis
Course Overview
Career Pathways: Customer Service Representative
This course provides you with the information you need to know if you are looking for a new career as a Customer Service Representative. Topics include:
• Roles & Responsibilities of a Customer Service Representative
• Required skills (hard skills and soft skills)
• Steps required to become a Customer Service Representative
• Writing your resume
• Preparing for the interview