Career Pathways: Customer Service Representative

Course Information
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Location: Online

Start Date: 9/6/2022

Enrollment opens: 9/6/2022

Categories

Career Pathways: Customer Service Representative

Synopsis

Course Overview

Career Pathways: Customer Service Representative 

This course provides you with the information you need to know if you are looking for a new career as a Customer Service Representative.  Topics include:
• Roles & Responsibilities of a Customer Service Representative
• Required skills (hard skills and soft skills)
• Steps required to become a Customer Service Representative
• Writing your resume
• Preparing for the interview